I would have though that the end of voice mail would be celebrated by everyone, and its disappearance would go altogether unlamented. The article sets up a time frame that partially explains where its coming from—in the 1980s voice mail was an innovation that must have seemed liberating; it ended the tyranny of presence. It made makeshift solutions to communications overload, like call waiting (an invention that never should have been), obsolete. But email should have ended the tyranny of the spoken word several years ago—and I can’t wait until all incidental mobile-phone communication is conducted through texts. No more frivolous speech acts!