Splicetoday

Digital
Apr 22, 2009, 09:44AM

Vigilante Internet Justice

Including the case of the Rocky Mountain Chocolate Factory.

If there's one thing that unites mankind, it's our all consuming need to get to the can when diarrhea strikes. You can be a Shaolin monk, a soccer mom, a marine or a five-year-old girl, but when that feeling starts to brew down below, may God have mercy on anyone who stands in your way.Sadly, this credo was lost on the management of the Rocky Mountain Chocolate Factory in Huntington Beach, who refused to let a five-year-old girl use their bathroom. The result was a child evacuating the troops right there in the store, across herself and her mother and whatever else was in range, while the employees supposedly chuckled and showed the kind of indifference to the suffering of children that only a job like retail can teach you.The mother of the girl called the manager to complain and was told that the employees who refused access to the washroom were in the right, as there were insurance concerns and Lord knows if you let one child with diarrhea into your bathroom, you'll have to let dozens more in, and before you know it the Rocky Mountain Chocolate Factory is little more than a highway rest stop with Mallomars.Naturally, no massive shit storm like this (see what we did there?) can go unpublished, so the tale hit Consumerist.com as an example of some pretty terrible customer service. The story wound up on Digg and everywhere else and, well, you know what comes next. (We've provided a helpful visual aid below. The boy represents the Internet, and the diarrhea represents this story. See how the "story" forcefully explodes out of the Internet at a dangerously alarming rate? That's what it was like.)

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